Venn Concierge

Turn spaces and services into revenue-generating engines and encourage community building that turns neighbors into friends.

Venn Concierge turns resident experience into a true differentiator without adding work for your team. Residents can book amenities, register guests, join events, redeem rewards, and connect with their community, all in one place. Teams get a single organized hub instead of juggling spreadsheets, calendars, and disconnected tools.

What's included in Venn Concierge

Amenity Management

Monetize your spaces

Rethink your amenities as rentable experiences that can be easily booked and paid for in moments. View reservations alongside daily operations in one clear calendar.

Guest Management

Cut Guest Coordination Time by 75%

Self-service guest access that eliminates front-desk interruptions. Residents schedule visitors and send digital entry codes in seconds, while teams monitor comings and goings in their hub.

Loyalty & Rewards

Incentivize positive behavior

Motivate residents to engage, renew, and advocate for your community with a dynamic rewards system that boosts satisfaction and retention.

Events

Bring your community to life with events

Host free or ticketed events, and empower residents to create their own. Track RSVPs, manage check-ins, and celebrate engagement all in one place.

Groups

Our most-loved resident feature

Residents connect safely inside your platform instead of scattered group chats. AI turns activity into sentiment insights that help you act early and build trust.

For one Venn customer, AI picked up a spike in chatter from the pet-parent group: the neighborhood dog park had closed, and people (and their pups) were bummed. Management used that insight to fund a new dog park onsite. Now, both two-legged and four-legged residents are happier.

Explore Venn RMS

Have questions? Find answers.

Can Venn integrate with our existing Property Management System (PMS)?
Venn is a certified partner of all major PMS providers and syncs seamlessly with your existing systems.
Is the onboarding module customizable for our brand and workflows?
Fully customizable at the property and portfolio level. Control your application flow, branding, and messaging so every resident interaction reflects your community standards. Maintain consistency across all properties while adapting to each one's unique needs.
How does Venn protect resident and applicant data?
Venn is SOC 2 Type II certified with enterprise-grade security, encrypted storage, role-based access controls, and full audit trails. You stay compliant with Fair Housing Act, GDPR, and state privacy regulations while maintaining resident trust and audit readiness.
How does Venn help recover abandoned applications?
The platform flags applications in progress and sends targeted follow-ups if prospects abandon the process.
How much time can we actually save per lease with Venn?
Operators reduce leasing time from 6+ hours to under 1 hour per move-in by automating approvals and screening integration. That's 5+ hours freed per lease.
Can we scale this across our entire portfolio?
Yes. Built for portfolio-wide deployment, operators realize $500k+ in cumulative value as they scale across full campuses. Per-unit efficiency gains, faster turnovers, and lower labor costs compound with growth.
How do you help us screen out problem residents and reduce fraud and defaults?
Venn integrates with leading background screening providers to deliver real-time resident vetting—income verification, criminal background checks, credit reports, eviction screening, and pet information all surface in one dashboard. High-risk applicants are automatically flagged, so you identify reliable, long-term residents upfront and avoid costly defaults and turnover.
Are you compliant with Fair Housing Act and criminal screening laws?
Yes. Venn enforces Fair Housing Act requirements and state-specific criminal history guidelines (including individualized assessment rules and lookback periods). Every screening decision is documented with evidence and adverse action notices, protecting your portfolio from legal exposure and compliance violations.
What data and insights do we get on each resident to make better decisions?
Venn generates a complete resident profile: income-to-rent ratio analysis, payment history risk scores, employment and income verification, rental history, pet and vehicle information (vehicle details coming soon), and rental risk assessment. Your team makes faster, more confident decisions—and minimizes costly defaults and turnover.

Your resident workspace. Your way.

Venn Onboarding

An on-brand first impression with one seamless flow where every step opens new revenue opportunities.

Venn Living

An on-brand first impression with one seamless flow where every step opens new revenue opportunities.

Venn Renew

An on-brand first impression with one seamless flow where every step opens new revenue opportunities.